Privacy Policy of Paintrlna
1. Information We Collect
1.1 Personal Information
When you visit our website to purchase oil paintings, we may collect personal information such as your name, contact details (including email address, phone number), shipping address, and payment information. This information is collected when you create an account, place an order, subscribe to our newsletter, or communicate with us through our customer service channels.
1.2 Non - Personal Information
We also collect non - personal information like your IP address, browser type, device information, and browsing behavior on our website. This data helps us improve the functionality of our website, analyze traffic patterns, and provide a better user experience.
2. How We Use Your Information
2.1 Order Fulfillment
We use your personal information to process and fulfill your orders. This includes verifying your payment details, shipping the purchased oil paintings to the provided address, and providing order - related updates.
2.2 Communication
Your contact information may be used to send you important information regarding your orders, such as shipping notifications, order confirmations, and product recalls if applicable. We may also use your email address to send you marketing communications about new oil paintings, promotions, and events, but only if you have opted - in to receive such communications.
2.3 Analytics and Improvement
Non - personal information is used for analytics purposes. We analyze your browsing behavior to understand how you interact with our website, which pages are most visited, and where improvements can be made to enhance the user experience and the performance of our website.
3. Information Storage
We store your personal and non - personal information on secure servers. Our data storage facilities are equipped with appropriate security measures to protect against unauthorized access, disclosure, or destruction of data. We retain your information for as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, and resolve any disputes.
4. Information Sharing
4.1 Third - Party Service Providers
We may share your personal information with third - party service providers who assist us in operating our website, processing payments, and shipping orders. These service providers are contractually obligated to protect your information and use it only for the purposes specified by us. For example, we may share your shipping address with a shipping company to deliver your purchased oil paintings.
4.2 Legal Requirements
We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or government request. We will also disclose information if we believe it is necessary to protect our rights, property, or the safety of our users or the public.
5. Security Measures
We implement a variety of security measures to safeguard your personal information. These include encryption of sensitive data, secure socket layer (SSL) technology to protect data transmission, and access controls to limit access to your information to authorized personnel only. We regularly review and update our security measures to stay ahead of emerging threats.
6. Your Rights
6.1 Access and Correction
You have the right to access the personal information we hold about you. You can request a copy of your information and correct any inaccuracies. You can do this by contacting our customer service team at [Customer Service Email Address].
6.2 Opt - Out
You can opt - out of receiving marketing communications from us at any time. There will be an unsubscribe link in every marketing email we send, and you can also manage your communication preferences in your account settings on our website.
6.3 Data Portability
You have the right to request that we transfer your personal information to another service provider or to you in a commonly used, machine - readable format, where technically feasible.
7. Changes to this Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by email or by posting a notice on our website. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.